Reference

Terms That Govern Your s99sl Account

These terms set out the rules that apply when you open and use your s99sl account, including how we handle deposits via DANA, OVO, and GoPay, how we manage account access, and what we expect from you.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access

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TERMS SUPPORT CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account or a transaction, our support team is here to help. You can reach us through live chat directly in your account dashboard, by email, or through our Telegram channel. When contacting us about a payment dispute involving DANA, OVO, or GoPay, have your transaction reference ready so we can resolve it without unnecessary back-and-forth.

What These Terms Actually Cover

s99sl Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on s99sl, you agree to these terms in full. They apply to every action you take on the platform — browsing the lobby, placing bets, requesting a withdrawal, or contacting support. We reserve the right to update these terms; when we do,

1
we'll notify you through your registered account. Your continued use after any update means you accept the revised version. Account access is individual and non-transferable. You may not open more than one account, and any attempt to do so may result in suspension without prior notice.
2
Transactions processed through DANA, OVO, or GoPay are subject to their own service terms alongside ours. Withdrawals require identity verification before funds are released to your wallet. We do not accept liability for delays caused by your e-wallet provider or by network issues outside our control.
3
These terms apply where local law permits, and eligibility depends on your jurisdiction. Players in Palembang, like elsewhere in Indonesia, must confirm they are accessing the platform in a region where this is allowed under applicable local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE ENFORCE THIS

Account Security and Policy Handling

We enforce these terms consistently across all accounts. Here is what that looks like in practice — from how we store your data to how you can request changes or close your account.

Data Retention

We retain account and transaction data for as long as required under applicable rules. You can request a summary of what we hold by contacting support through your account dashboard.

Account Security

Your account is protected with OTP verification at login. If you suspect unauthorised access, contact us immediately via live chat so we can freeze the account and investigate.

Cookies and Session Data

We use session cookies to keep your lobby preferences and wallet selection active. You can clear cookies through your browser settings, though this may reset your session state.

Requesting Account Changes

To update registered details — including the DANA, OVO, or GoPay wallet linked to your account — submit a request via email with your account ID and the specific change needed.

Common Questions About Our Terms

These are the questions we get most often about how our terms work in practice. If yours is not here, reach out through live chat or email.

No. Your registered e-wallet must belong to you personally. Transactions from wallets under a different name will be flagged and may result in your withdrawal being held pending verification.

Duplicate accounts are suspended when detected. Any balance in the secondary account may be forfeited. We recommend contacting support before opening a new account if you have lost access to your original one.

We send a notification to your registered account when terms change. You can also check the date stamp at the top of this page. Continued account use after the update date means you accept the new version.

Yes. Send a data request via the email address in the account help section. Include your account ID and we will respond with a summary of the data we hold, subject to applicable retention rules.

Access and eligibility depend on local law and the region you are in. We do not override local regulations. If access is restricted in your area, these terms still apply to any prior account activity.

Contact support through live chat or email and request an account closure. Any pending withdrawal via GoPay, OVO, or DANA must be completed before the account is permanently deactivated.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your s99sl Account

How to Reach Us About These Terms

Account Security and Policy Handling

Data Retention

Account Security

Cookies and Session Data

Requesting Account Changes

Common Questions About Our Terms

01 Can I use a shared DANA or OVO account for deposits?

02 What happens if I break the single-account rule?

03 How will I know if the terms have been updated?

04 Can I request a copy of the data s99sl holds on my account?

05 Do these terms apply differently depending on where I am in Indonesia?

06 How do I close my account if I no longer want to use s99sl?

Terms & Conditions

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